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The Ultimate Guide to Social Selling: Top Strategies, Tools, Examples & More

Raja Antony
Written by Raja Antony
Published at Aug 25, 2023
The Ultimate Guide to Social Selling: Top Strategies, Tools, Examples & More

Social selling has become a powerful tool for marketers, salespeople and entrepreneurs to connect with new leads, build relationships and build buzz around their brands.

However, many businesses still aren't utilizing social selling strategies or don't know where to start because the amount of information can be overwhelming. So, we’ve come up with this ultimate guide to help you get started with social selling.

At the end of this article, you will have all the top strategies, tools and examples you need to get started and succeed with social selling.

 

Table of Contents

Quick Read

  • Social selling is a sales technique that involves promoting products on social media to drive revenue.
  • Social selling also helps build brand awareness and generate leads via social media channels; both free and paid.
  • Some benefits of social selling include building trust and credibility, brand visibility, marketing and sales expansion, lead generation and driving revenue.
  • Social selling strategy examples include: becoming a thought leader, collaborating with influencers, using built-in social selling features and social media advertising.
  • Social selling platforms include LinkedIn, Instagram, TikTok, YouTube, Twitter and Facebook.
  • Follow some of our tips for successful social selling: do a social media audit, check your social selling index, engage in the comments section, provide customer support via social media and more.
  • Use Visme to create all your social selling content, including graphics, videos, animations, slideshows, carousels, and more. If you're short on time, use our AI social media post generator to whip up social media graphics quickly.

 

What Is Social Selling?

Social selling is a marketing strategy that focuses on leveraging social media to create meaningful connections with prospects and customers. It can also be used by companies that want to increase brand awareness, generate leads and drive revenue through social media.

In simple words, social selling is embracing social media instead of traditional selling techniques like cold calling, emails, follow-ups and telemarketing.

 

What Is The Social Selling Index?

The Social Selling Index (SSI) is a social selling metric established by LinkedIn and is part of the LinkedIn Sales Navigator dashboard. The SSI has four elements that add up to your index number. They are:

  • Establishing a professional brand by completing your profile with the customer in mind and becoming a thought leader by publishing meaningful posts.
  • Finding the right people by identifying prospects quickly by using efficient search and research tools.
  • Engaging with insights to discover and share updates and create and grow relationships.
  • Building relationships to strengthen your network by connecting and establishing trust with followers and decision-makers.

The higher your social selling index, the better your results will be on LinkedIn.

 

Benefits of Using Social Selling

Are you still wondering whether to include social selling in your sales or marketing funnel? Let's discuss the benefits of using social selling to help you decide.

It Helps to Build Trust & Credibility

It's easy to sell when you have the right tools, but it's even easier when you have a relationship with your prospect. When they know, like and trust you, they will be more likely to buy from you.

By engaging with your customers and prospects on social media and showing that you are interested in their lives, you can gain their trust more quickly than if you were trying to sell them something right off the bat. This can help when it comes time to make those sales calls later down the road.

Allows You to Keep Your Brand Top of Mind

As a business owner, you know the key to success is building your brand. By staying in front of your customers and prospects, you can ensure they are always thinking about your company. This will help them remember who you are when they need something or require personal services again.

Expands Your Marketing & Sales Funnel

By staying in touch with your customers and prospects, you can maintain a steady stream of leads to nurture in the future. When you have an opportunity to make a sale, you will already know who these people are and how they feel about your company.

This can help you avoid wasting time on dead ends or trying to sell something that isn't a good fit for the client's needs.

Generates Leads & Revenue

Social media makes it easier than ever for potential buyers to find information about your company online, which means more leads for your salespeople. According to Social Media Examiner, 72% of marketers with 5+ years of experience say social media helps them generate leads.

But social media isn't just about generating leads. It's also an opportunity for cross-selling and upselling by connecting with customers who have already purchased from you or similar products or services.

Create a Social Community

You can use social selling techniques to create a community around your brand. This helps people feel like they're part of something bigger. The more active you are on social media, the more you will likely build relationships with people who care about what you say. You can then cultivate these relationships into sales opportunities.

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4 Top Social Selling Strategies You Can Use

A social selling strategy is a plan for how you're going to use social media, like LinkedIn and Twitter, as part of your sales process. It should include specific tactics you can use to connect with prospects and customers to build trust and rapport.

Here are the top 4 social selling strategies that you can get started with:

Become a Thought Leader

One of the most effective social selling strategies is to become a thought leader in your industry. About 92% of B2B customers are more likely to do business with people who have positioned themselves as an industry thought leader.

Start by writing blog posts and articles and creating other types of content that provide value to people in your field. You can also curate content from different sources and post it on LinkedIn or Medium, which will help build your credibility as an expert in the space.

Here is an example of a LinkedIn post from Visme's founder establishing himself as an industry expert.

social selling- Payman's LinkedIn Post

Collaborate with Influencers

Collaboration with industry influencers is another excellent social selling strategy. It involves partnering with people who already have an established following on social media platforms like Facebook, Twitter and Instagram.

When you partner with influencers, they'll promote your brand across their networks in exchange for compensation (such as free products or services). This will help build relationships that can lead to more business later on.

Here is an example of Visme partnering with influencers on Instagram.

 

View this post on Instagram

 

A post shared by Adam 👨🏻‍💻 Digital (@adam.godigital)

Use Built-In Social Selling Features

There are many different platforms for social selling, including Facebook, Twitter, Instagram, TikTok, LinkedIn, YouTube and more.

You can use built-in features like LinkedIn Groups, Facebook Groups and Twitter chats to connect with people who are interested in your industry. This will help you get more leads by reaching out to people who may still need to learn about your company.

We will discuss the social selling features of each social media platform in the next section of this article.

Use Social Media Advertising to Reach Customers

To reach new customers, utilize social media advertising such as Facebook Ads, LinkedIn Ads and Twitter Ads. These platforms can help you target your audience based on different demographics, interests and behaviors.

You can then use this information to show relevant ads that resonate with them. This can help you get more leads by showing people who are interested in what you have to offer!
Here is an example of how Visme uses Facebook Ads to reach its customers.

social selling - Visme ad

 

 

 

10 Tips for Successful Social Selling

Social selling isn't about shortcuts; it's about listening and engaging with your customers. This doesn't mean you need to be everywhere on social media; it just means you must pick your social platforms wisely and use them effectively.

We've identified the 10 best tips for successful social selling and would like to share them with you now.

1. Do a Social Media Audit

One of the best ways to increase your social selling success is to do a social media audit. This means taking an honest look at your current platforms and figuring out which ones are working for you and which aren't.

It's critical to determine whether or not each channel is helping or hindering your overall sales efforts. That can help you decide how much time and energy you want to put into each one.

2. Check Your Social Selling Index

A Social Selling Index is a set of metrics that helps you quantify the effectiveness of your social selling efforts.

The goal is to create a benchmark that will allow you to measure your progress over time and compare it against other companies in your industry. The Social Selling Index (SSI) is calculated using four metrics:

  • Number of social selling activities.
  • Number of interactions with prospects and customers through social media channels.
  • Sales pipeline sourced from social selling activities
  • The percentage of sales made from social selling activities.

3. Engage in the Comment Section

One of the most effective ways to sell on social media is to engage in the comment section. This means finding a post on Facebook or another platform that you can comment on and then sharing your thoughts with a question or insight related to what was shared.

For example, if someone shares an article about content marketing strategy, you might ask them how they use their blog posts as part of their overall sales strategy. You can do this with your own social media posts too.

4. Provide Customer Support via Social Media

While it's not as effective as providing customer support via email or phone, you can use social media to offer your customers the support they need.

For example, if a user posts a question on Facebook about how to use your product, you could respond with an answer and then link them to additional resources that might help them out even more.

Explainer videos are a great way to introduce a concept or subject in the most efficient way possible. So, you can use them to describe your product, service or company quickly and succinctly.

Here's a quick example of an explainer video from Visme's template library.

Ecommerce Explainer Video
Customize this template and make it your own! Edit and Download

Visme offers a wide range of explainer video templates like the one above, making it easier to create explainer videos than ever before.

5. Create or Use Your Buyer Persona

A buyer persona, also called a user persona or customer persona, is a fictional representation of your ideal customer. It helps you to empathize with them and understand their needs, wants and behaviors better so that you can position your product or service accordingly.

The more defined your buyer persona is, the easier it will be for you to create content that meets their needs while also creating brand loyalty.

If you haven't created your buyer persona yet, use Visme's customer persona templates to create one. Visme's library features 50+ persona templates you can customize to create your own.

Here is an example of a customer persona template from Visme.

Marketing Guide Customer Persona
Customize this template and make it your own! Edit and Download

Read this article about creating a buyer persona, or watch the video below to learn more about it.

6. Schedule Your Content

To be successful at social selling, you need to post relevant content regularly. This means having a plan and schedule in place so your business doesn't miss opportunities to engage with potential customers.

The key is to post frequently enough that your audience sees your content on a regular basis but not so often that you become annoying. You want your customers to be excited about what you have to say rather than feeling bombarded by advertisements.

The best way to do this is by using Visme's social media scheduler. With this tool, you can schedule posts in advance so they go live at specific times and days. Here is a comprehensive guide that will help you create a social media calendar.

7. Create Content Worth Sharing

The most important thing you can do for social selling is create content people want to share. This could be a blog post, an infographic, a video or any other type of content. If it's valuable and useful, people will gladly share it with their network, which is exactly what you want.

If you need help creating this type of content, start with your expertise and experiences. You don't have to reinvent the wheel every time you write a blog post or create a video.

And as we have already mentioned, you can create almost all types of social media content using Visme's social media graphic templates.

Plus, you can also take advantage of Visme’s AI features to create unique AI image-generated images and AI-generated text.

The Visme AI image generator can help you create visuals that look special and unique while the AI Writer will help you formulate copy that you can then finalize with your brand tone.

8. Keep Tabs on Brand Competitors

Keep tabs on your brand's competitors by reading their blogs, watching their videos and following them on social media. This will give you insights into what they're doing right (or wrong) and how you can improve upon it.

For example, if one competitor posts an infographic that gets a lot of shares, create one similar to theirs but more detailed or easier to understand.

On a daily basis, you should be looking at what's being said about your brand and its competitors. This is called social listening and it can help you identify opportunities to improve your content strategy. Use tools like Google Alerts or Mention to track mentions of your company name and blog posts on the internet.

You can use this worksheet template from Visme to record the data collected by analyzing your competitors.

Competitor Analysis Worksheet
Customize this template and make it your own! Edit and Download

9. Use UTM Tracking to Measure Clicks & Conversions

UTM refers to URL tags that allow marketers to track every piece of content that their team shares with prospects and customers on social media platforms like Facebook, Instagram and LinkedIn.

It allows you to measure the effectiveness of your content marketing. You can use this data to better understand what kind of content performs best with your audience and optimize future campaigns.

For example, if you notice people clicking on an image but not reading the article, consider replacing it with a different one in future posts.

10. Check Your Social Media Analytics

Social media analytics not only help you see how many people are engaging with your content but also the type of engagement you're getting and what posts were most successful. This data can be used to identify trends in your audience behavior, helping you create better content in the future.

You can use this weekly report template to track progress, assign tasks and more.

Customize this template and make it your own! Edit and Download

 

Social Selling FAQs

Do you still have questions about social selling? Here we answer some of your most pressing questions.

Q. How to Choose a Platform for Social Selling?

Choosing the best social media platform for your brand is the key to success in social selling. In this list you’ll find each social platform and what type of content is best for it. Choose your platform according to what you wish to achieve with social selling. You can use Visme to create content for any of these platforms.

  • LinkedIn: LinkedIn is the ideal channel for B2B brands and the largest professional networking platform. This is the best platform to create and post valuable professional content. It offers tools like the Social Selling Index to assess how social selling efforts are performing.
  • Instagram: Instagram is the perfect platform to connect with customers outside of the professional atmosphere. Instagram is a highly visual platform, so you have to create videos, visual carousels and other engaging content, like, behind-the-scenes, lifestyle product shots, and user-generated videos.
  • TikTok: TikTok is a popular platform for short videos that are entertaining. Brands must think out of the box and get creative for generating TikTok content. The best performing videos go viral fast but it can be tough to get to that point.
  • YouTube: YouTube is the most popular video platform worldwide. It’s considered a must-use platform for brands as long as they can produce quality videos with valuable content. In terms of brand content, the best videos for YT are explainer videos, Q&A videos, tutorials and how-to guides.
  • X (formerly Twitter): Creating content for Twitter (X) is all about communicating directly with prospects and consumers. X gives brands the opportunity to share thoughts, ideas and opinions. It’s also a great platform to incorporate with customer service efforts.
  • Facebook: Facebook is one of the original social selling platforms and is still relevant. That said, Facebook is more effective with paid content rather than organic content. Get on Facebook if you plan to spend money on advertising. You can post any type of content to Facebook, but videos are the best performing.

Q. How Do I Optimize Social Profiles For Social Selling?

Here’s a practical list of things you must do to optimize your profiles for social selling:

  • Create branded headers, profile images and posts for all platforms.
  • Pin relevant posts to the top of your post feeds.
  • Use link opportunities wisely on platform bios.
  • Take advantage of all available profile fields for your bios.
  • Stay branded and cohesive across all social channels.

Q. What are some examples of social selling activities?

Here are a few ways to execute social selling:

  • Create targeted groups on LinkedIn and Facebook where you and the members can share knowledge and experience about a subject that relates to your brand.
  • Create research-based content to share statistics and data about why the problem you solve is important.
  • Conduct interviews with industry experts and edit them into videos for YouTube.
  • Product launches with engaging videos on Instagram and TikTok.
  • Feature influencers using your product.
  • Share user-generated content about your product or service.
  • Create product shots with relevant data in the description.
  • Personalized demonstrations and tutorials.

Q. What are some social selling examples from brands?

Here are three examples of effective social selling from known brands:

  • Duolingo, the language learning app, is very active on TikTok and Instagram with videos that showcase their green owl mascot. Not all of their videos are sales related, but they are all extremely engaging and relatable. Duolingo’s approach to social selling through humor and relatability not only improves brand awareness it also increases paid subscriptions to the app.
  • The North Face, an outdoor gear company, posts user-generated content created by people who use their products regularly.
  • Visme is an all-in-one content authoring tool for creating infographics and plenty of other types of visual content for social selling. One of Visme's most successful social selling efforts is the blog, full of educational and informational content that not only teaches but also inspires the readers to find out more about our tool.

Q. What are the 5Cs of social selling?

The 5 Cs of Social Media can also apply to social selling and they are opportunities to Contribute, Comment, Conversation Collaborate, and of Community.

Contribute=Sharing information easily
Comment=Your opportunity to have a say
Conversation=Getting involved in discussions
Collaborate=Work with anyone, anywhere to achieve a common goal
Community=Building relationships online
What is the difference between social selling and social marketing?
Social selling is done by the sales team, and it involves engaging directly with prospects on social platforms for the purpose of selling. Social media marketing, on the other hand, focuses on achieving branding and marketing goals through content sharing.

 

Create Stunning Content for Social Selling with Visme

Once you understand how to create content for different channels, you will see that social selling is simple. With the ability to personalize your messages across major platforms like Facebook, Twitter and LinkedIn, you can easily sell more to your audience and generate more revenue.

If you're just getting started with your social selling content strategy, Visme is an easy way to create stunning visuals and start building your network. It has thousands of social media graphic templates you can use to create any social media content in no time.

Sign-up for Visme and start creating content for social selling today!

Raja Antony
Written by Raja Antony

Raja Antony Mandal is a content writer at Visme with 5+ years of experience in the B2B SaaS space. With a background in English Literature, he is passionate about using storytelling techniques to inform and engage readers. Raja writes about visual content creation, design tips and marketing strategies, and his specialty is making complex topics easy to understand.

He also knows the fundamentals of on-page and off-page SEO, which helps him rank his articles high in search engine results. In his free time, he enjoys playing guitar and tabla. You can connect with Raja on LinkedIn.

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